Frequently Asked Questions

Read through some of our most frequently asked questions to learn more about Flexicose products as well as find answers to some of our most commonly asked questions.

Having trouble finding an answer to your question? Reach out to us today. Call us at (866) 486-0421, or send an email to

Q. Does Flexicose ® or FlexicosePlus® have any side effects?

Flexicose® and FlexicosePlus® are 100% gluten-free and are generally well tolerated as they are nutraceuticals, not pharmaceuticals. Youshould not take Flexicose® if you are allergic to shellfish.

If you are pregnant or nursing, always consult with your physician before starting any supplement. Always inform your doctor of any drug and/or supplement you are taking to prevent possible interactions.

Learn how Nonsteroidal Anti-inflammatory Drugs (NSAIDs) can be harmful for long-term use.

Q. Do you source your chondroitin from bovine or shark cartilage?

We use chondroitin derived from bovine (cattle) cartilage because sharks are being slaughtered at an alarming rate and are considered close to extinction in many parts of the world.

At DTC Health, we have made a conscious decision not to contribute to this travesty. Instead, we use chondroitin derived from cattle, which is considered a highly renewable resource in our industrialized world. Cattle are already being raised and harvested with almost nothing wasted, providing a wide range of products and by-products for human use.

Learn more about the benefits of bovine cartilage versus shark cartilage.

Q. What time of the day should I take Flexicose®?

Flexicose® can be taken at any time of the day that is convenient for you. It does not matter if you take Flexicose® before, during, or after meals. Many of our customers take Flexicose® in the morning with breakfast.

Q. How can I buy Flexicose® and/or FlexicosePlus®?

We accept most major credit cards as well as PayPal.

You can also order Flexicose® products:

By Phone: 866-486-0421 (M-F, 9-5, EST)

By Mail:
Send check and/or money order (in US funds only) to:

DTC Health
Flexicose Order Department
231 E. Johnson Street, Suite K
Cary, NC 27513-4010

Q. What are the differences between the human and pet formulas?

Both versions of Flexicose® are identical. Likewise, both versions of FlexicosePlus® are identical.

Pet Flexicose® and Pet FlexicosePlus® have different labels because of different dosage requirements based on weight.

Q. What are the differences between Flexicose® and FlexicosePlus®?

Both Flexicose® and FlexicosePlus® contain superior quality Glucosamine, Chondroitin and MSM, as well as other synergistic ingredients.

FlexicosePlus® was formulated for athletes and those interested in a more potent and natural formula. FlexicosePlus® contains all of the benefits of Flexicose® plus Hyaluronic Acid (HA), extra strength Chondroitin and MSM, with all-natural sweetener, flavor and color.

FlexicosePlus® is sweetened with Stevia only, making it safe for diabetics, hypoglycemics and those concerned with weight management.

Q. Why liquid glucosamine over tablets or pills?

Liquid glucosamine formulas, aside from being more readily bioavailable and easier to swallow, have another very important benefit. Unlike pills, liquid is absorbed as soon as it enters the stomach. It is not uncommon to have pills pass right through the body with the engraving marks still visible.

Pills and capsules may cost less, but in reality you get far less absorption for your money. Liquids are also easy to administer to pets because you can simply pour it over their food.

Read more on why you should choose liquid vs. pills when choosing a dietary supplement.

Q. Who is DTC Health?

DTC Health is a husband-and-wife owned and operated company founded in November of 2003. DTC Health specializes in liquid dietary supplements and nutraceuticals, and it is a Better Business Bureau Accredited business with an A+ rating.

In addition to Flexicose® and FlexicosePlus®, we offer our companion product Vitaplen®,a potent liquid multivitamin with 125 nutrients, vitamins, minerals, antioxidants and whole food extracts.

DTC Health is Payment Card Industry Data Security Standard (PCI DSS) compliant.

For more information about DTC Health, click here.

Q. What does Flexicose® and FlexicosePlus® taste like?

Flexicose® has a mixed berry flavor, and FlexicosePlus® has a new-and-improved vanilla-citrus flavor.

Most customers drink Flexicose® and FlexicosePlus® directly from the bottle, while some choose to mix it in with their favorite beverage. The owners of DTC put it directly in their orange juice at breakfast.

Our four-legged friends enjoy their "gravy" when it is poured over their food or administered with a dropper/syringe. Other customers have reported success with putting Flexicose® and FlexicosePlus® in orange juice, grapefruit juice, coffee, cranberry juice, Crystal light®, soda, etc. You are free to "doctor it up" anyway you wish.

Because Flexicose® and FlexicosePlus® is not glycerin based, it mixes quickly and thoroughly with any beverage. Regardless of how you choose to consume it, you will still get the full benefit and efficacy of Flexicose® and FlexicosePlus®.

Q. Are there any drug interactions that I should be aware of?

There are no known medical interactions with Flexicose®.However, we urge you to consult your physician for more information on your specific medications if you have further questions.

Q. Can I find Flexicose® and FlexicosePlus® in retail stores?

Flexicose® and FlexicosePlus® are available at and in veterinarian offices, doctor's offices, health clubs, health food stores, pet supply stores and alternative therapist's offices.

If our products are not supplied at your favorite store or health care practitioner's office, ask them to carry it for you. Instruct them to contact our wholesale department at, or call 919-461-0421 for more information.

For cost saving purposes, it is usually best to simply order Flexicose® here and have it delivered right to your door. U.S.A. shipping is always free.

Q. Is Flexicose® approved by the FDA?

Flexicose® is a dietary supplement and as such is not subject to approval by the FDA in the same way pharmaceuticals are.

There are dozens of double blind, placebo controlled clinical studies which show that the glucosamine in Flexicose® is safe and effective at reducing discomfort, soreness, and stiffness while improving flexibility.

Flexicose® is not intended to diagnose, treat, cure or prevent any disease. Learn more about FDA regulations.

Q. Do you ship Flexicose® internationally?

We do not ship to Norway, Austria, North Korea, Sudan, Belgium or Germany because these countries will not accept our products.

If you live in the UK or Great Britain, you must order from our UK distributor by visiting Flexicose UK or by contacting Keith Beach at 0800 093 2039.

For all other countries, you may place your order online or call 1-919-461-0421 (M-F, 9-5, EST). Shipping rates are $13.00 for the first bottle and $5.00 for each additional bottle.

Q. What type of animals can I give Flexicose® to? Are there any other ailments besides arthritis that Flexicose® can help with?

Our customers have used Flexicose® successfully with common animals, such as dogs, cats and horses. We even have some pigs and other exotic pets as customers.

In addition to promoting arthritis pain relief, Flexicose® promotes improved joint mobility and flexibility. Flexicose® is also effective for knee, elbow and hip dysplasia, equine arthritis and osteochondrosis, to name a few.

* Do not feed to cattle or other ruminants.

**Also, not all ingredients in Flexicose® are recognized as essential nutrients by the AAFCOdog food nutrient profile.

Q. How long do I have to take Flexicose® for? Can I reduce the dosage over time?

Like a cut, your body does not heal itself instantly. Flexicose® should be taken at double the recommended dosage for the first two weeks to "jump start" cartilage repair and pain reduction. It is also safe to take double the dose of Flexicose® indefinitely, if needed.

If you are experiencing relief with your current dose, then there is little reason to cut back because the soothing ingredients in Flexicose® will continually keep your joints bathed in a protective fluid, and it will work to prevent further damage to your joints.

Because of stress and constant wear and tear to your joints, it is recommended that you continue to take Flexicose® to help prevent further deterioration.

Q. Can Flexicose® cure my arthritis?

As many peopleknow, arthritis is a painful, incurable condition. If you or your pet struggle with joint pain, Flexicose® may still do wonders for you, and it may help ease your pain without the harmful effects of NSAIDs.

A recent landmark study, done by the National Institutes of Health (NIH), showed that the same kind of glucosamine found in Flexicose® was at least as effective as the NSAID, Celebrex, with far fewer side effects.

Learn more about arthritis: Cure vs. Remission.

Does Flexicose® need to be refrigerated?

It is suggested that you refrigerate Flexicose® after opening.

Prior to opening, Flexicose® can be stored at room temperature. Please be advised that some settling will occur when taking FlexicosePlus®. Please shake well before each use.

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Free U.S.A. Shipping:

Within The Entire USA!

Free-ShippingWe ship our products within one business day via the United States Postal Service. International orders are $13.00 for the first bottle & $5.00 for each additional bottle.

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